Returns
Due to the perishable nature of our food products, all sales are final. Once a product has been purchased, it cannot be returned or exchanged. We do not offer refunds under any circumstances. By completing your purchase, you acknowledge and accept this policy.
Shipping Policy, Lost Packages & Delays
Please be sure to have an accurate shipping address listed on your order when you make your purchase. Orders take 2-3 business days to process. Tracking will be provided to the email listed on your order once the package is fulfilled.
We are not responsible for lost, stolen, or missing packages once shipped. If your order is marked as delivered but you have not received it, or if it is delayed or lost in transit, don’t hesitate to get in touch with the shipping carrier directly for assistance. We do not issue refunds or replacements for lost or stolen packages.
Delays: Odunbaku Griile™ Authentic Suya Spice is made fresh in Nigeria. If in the event, we are backed up with orders, you will be notified. Shipping overseas under the current political climate has been challenging, so please bear with us. Thank you so much for your patience.
FYI: Due to the country’s climate, USPS jobs have been at stake, causing delays in shipments. Please note that your packages are on the way, but may be delayed.